Playing the marketing mix in an omnichannel environment
As consumers increasingly embrace the opportunity to shop whenever and wherever they please, the demand for excellence in each channel increases. Being a store manager in a brick and mortar store is a totally different ballgame than yesterday.
The store managers will have many more digital tools at their disposal and failure to use these to their fullest potential will damage their brand long term. Seamlessness between the channels is key to success and fear of competition between channels is a misunderstanding.
As a store manager in a physical store, you need to play all the 5 P’s of the marketing trumpet, both offline and online.
The Sephia store operations training will give you the necessary tools to do just that.
More about the Store Operations Training →
More Publications
Why do people behave in a certain way, buy a certain product or service, or hold a certain belief? As we all know, this is where the “thick data” that qualitative research generates still has a very important role to play from an insight and decision-making perspective.
Sephia conducted an online study among Danes in April 2020 on their experience of social and physical distancing during the Corona crisis. The study was carried out using the EXPMapper™ method, which briefly put collects stories and anecdotes from participants to better understand their experience of a particular situation or issue.
The governments of Denmark and Sweden have taken very different measures in relation to the Corona crisis, but what do the populations think? We have asked a representative sample of the people in Denmark and Sweden, respectively, about their trust in government and experts, as well as their attitudes to various measures in connection with the Corona crisis.
Quantitative easing (QE) has been referred to by the Financial Times as the great monetary experiment of our age. This paper aims at explaining more about what QE is all about and its consequences for the consumer sector. It urges the need to carefully evaluate the current macroeconomic environment and to be prepared.
A lot is being written about the major changes “disruption” within retail and other industries. In retail it is primarily about how e-commerce is taking the business away from traditional business models and how customers experience (patterns) have changed, and retail has to adapt.
The Sephia Group has a store operations training program to address the rapidly recovering Middle East markets.
What’s wrong with today’s Board Agenda and how to unleash the Power of your Board?
The Sephia Group is now launching Sephia Survey, a new, fast and cost efficient way to measure sentiments in the European countries.
The standard Eurobarometer survey is a cross-national longitudinal study, designed to compare and measure trends within mainly the member states of the European Union.
In 2016 the British population voted to leave the EU in the so-called Brexit and a couple of months later the world was shocked even more by the election of Donald Trump as the president of the US.
HR is playing more and more important role in building strong brands.
Innovations, product improvements or services we didn't realize we needed before were introduced to us.
We are experiencing a time with more rapid and disruptive development than ever before, and we might only have seen the first few seconds of it so far (!).
‘Good Strategy Bad Strategy ‘ by Richard Rumelt. What is a good strategy and what components are needed to make it robust?
Today there are more diapers sold to adults than to babies in Japan.